Effective Date: April 27, 2026
QLC Developments (“we,” “us,” “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
INFORMATION WE COLLECT
When you make a purchase or create an account on our website, we collect the following personal information:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
Payment Information: Payment details (credit card numbers, bank information) are processed directly by our third-party payment processors (Stripe and/or PayPal via WooCommerce). QLC Developments does not store, access, or retain your full payment card information on our servers at any time.
Automatically Collected Information: When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URL, pages visited, session duration, and general geographic location. This data is collected via Google Analytics 4 and standard server logs.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment processing, shipping, and delivery confirmation
- To communicate with you about your order status, shipping updates, and customer service inquiries
- To send promotional or marketing communications if you have explicitly opted in to receive them
- To improve our website experience, product offerings, and customer service through analytics data
- To detect and prevent fraud or unauthorized activity
- To comply with legal obligations
GOOGLE ANALYTICS
This site uses Google Analytics 4 (GA4) to collect anonymized behavioral and usage data, including pages visited, session duration, traffic sources, and purchase events. No personally identifiable information (PII) — such as your name, email, or address — is shared with or accessible to Google Analytics. Google Analytics uses cookies to collect this data. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
THIRD-PARTY SHARING
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their marketing purposes. We may share your information with the following categories of third parties solely as necessary to operate our business:
- Shipping carriers (USPS, UPS, FedEx) — to fulfill and deliver your orders
- Payment processors (Stripe, PayPal) — to process your payments securely
- Analytics providers (Google Analytics) — to analyze anonymized site usage data
We may also disclose personal information if required to do so by law, regulation, legal process, or enforceable governmental request.
COOKIES
This website uses cookies and similar tracking technologies for session management, shopping cart persistence, user preference storage, and analytics. By using this website, you consent to the use of cookies. Most web browsers allow you to control cookies through their settings. Note that disabling cookies may affect the functionality of the shopping cart and checkout process.
DATA RETENTION
Order data, including your name, address, email, and purchase history, is retained for a minimum of 7 years for tax, legal compliance, and accounting purposes. You may request deletion of your account data at any time; however, we are required to retain transaction records as mandated by applicable tax and business record-keeping laws.
YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data (subject to legal retention requirements)
- The right to opt out of marketing communications at any time
To exercise any of these rights, contact us at james@qlcdev.com. We will respond to all verified requests within 30 days.
CHILDREN’S PRIVACY
This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a person under 18, we will take steps to delete that information promptly.
CHANGES TO THIS POLICY
QLC Developments reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of this website after changes are posted constitutes your acceptance of the revised policy.
CONTACT
For questions or concerns regarding this Privacy Policy, contact us at: james@qlcdev.com